Wal-Mart Breaks Tradition by Changing Role of Its Greeters
This article is for subscribers only.
Wal-Mart Stores Inc. will begin moving greeters into its stores from the lobbies, ending a long tradition of having customers see employees as soon as they enter the building.
The greeters will be moved near the cash registers to direct shoppers to products or shorter checkout lines, David Tovar, a spokesman for the Bentonville, Arkansas-based company, said today in an interview.